Terms & conditions

ASK ALEXA SERVICES TERMS OF USE

Last updated: March 2020. 

Welcome to Amazon Ask Alexa! Amazon EU S.à r.l. and its affiliates (“we”, “us” or “Amazon”) provide “Ask Alexa”, a service for learning about Amazon Alexa to you subject to the following conditions (“Terms of Use”). By using Ask Alexa Services, you agree to these terms. Please read them carefully. We offer the e-learning services Ask Alexa Services and additional terms for prize competitions provided within the Ask Alexa Service (“Prize Terms”) may apply. If these Terms of Use are inconsistent with the Prize Terms, the Prize Terms will control.

If you do not agree to the Terms of Use, you may not use the Ask Alexa Services. To agree to the Terms of Use, you must (1) be 18 years of age or older or have the consent of your parent or guardian to the Terms of Use and (2) be authorized to enter into a legally binding contract with us. You may not be prohibited from doing so under applicable law.

1. PRIVACY

Please review our Ask Alexa Privacy Notice, to understand our practices.

2. COPYRIGHT

All content included in or made available through any Ask Alexa Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Amazon or its content suppliers and protected by Luxembourg, United Kingdom and international copyright laws. The compilation of all content included in or made available through any Ask Alexa Services is the exclusive property of Amazon and protected by Luxembourg, United Kingdom and international copyright laws. All software used on this Ask Alexa Services is the property of Amazon or its software suppliers and protected by Luxembourg, United Kingdom and international copyright laws.

3. TRADEMARKS

Amazon, Ask Alexa Services, the Amazon and Ask Alexa Services logos, and other graphics, logos, page headers, button icons, scripts, and product and service names included in or made available through any Ask Alexa Services are trademarks or trade dress of Amazon in Luxembourg and other countries. Amazon's trademarks and trade dress may not be used in connection with any product or service that is not Amazon’s, in any manner that is likely to cause confusion among users, or in any manner that disparages or discredits Amazon. All other trademarks not owned by Amazon that appear in any Ask Alexa Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Amazon.

4. LICENSE AND ACCESS

Subject to your compliance with these Terms of Use, Amazon EU S.à r.l. grants you a limited license to access and make personal use of this Ask Alexa Service and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Amazon. This license does not include any resale or commercial use of Ask Alexa Service or its contents; any derivative use of any Ask Alexa Service or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. This Ask Alexa Service or any portion of this Ask Alexa Service may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Amazon without our express written consent. You may not use any meta tags or any other 'hidden text' utilizing Amazon’s names or trademarks without our express written consent. Any unauthorized use terminates the permission or license granted by Amazon EU S.à r.l. You may not use any logo or other proprietary graphic or trademark of Amazon as part of the link without our express written permission.

5. YOUR ACCOUNT

In order to access Ask Alexa Services, you must register with a user account. When you register for an account or update your account information, you agree to provide us with accurate information about your age and correct information that you will keep current at all times. The provision of incorrect information constitutes a violation of these Terms of Use.

If you use the Ask Alexa Service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computers and other applicable devices, and you agree to accept responsibility for all activities that occur under your account or password. Ask Alexa Service are not intended for use by children. If you are under 18, you may use Ask Alexa Service only with involvement of a parent or guardian. Amazon reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion.

If you violate any provision of these Terms of Use, your permission to use the Ask Alexa Service automatically terminates. 

6. SERVICES DESCRIPTIONS

Amazon attempts to be as accurate as possible. However, Amazon does not warrant that descriptions of services or other content of this Ask Alexa Service is accurate, complete, reliable, current, or error-free. Amazon provides links to other sites over which Amazon has no control. Amazon is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.

7. YOUR USE OF ASK ALEXA SERVICES

You are responsible for the way in which you use the Ask Alexa Services. You may not misuse the Ask Alexa Service, in particular you shall refrain from all activities aimed at rendering the Ask Alexa Service non-functional or manipulating the Ask Alexa Service. When using the Ask Alexa Services, you must observe all applicable laws and regulations. You are responsible for the data and content provided by you. Amazon does not check the contents for correctness, freedom from viruses or for virus processing. 

8. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

ASK ALEXA SERVICES ARE PROVIDED BY AMAZON ON AN 'AS IS' AND 'AS AVAILABLE' BASIS. AMAZON MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS ASK ALEXA SERVICE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED IN THIS ASK ALEXA SERVICES. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS ASK ALEXA SERVICES IS AT YOUR SOLE RISK. AMAZON RESERVES THE RIGHT TO WITHDRAW OR DELETE ANY INFORMATION FROM THIS ASK ALEXA SERVICES AT ANY TIME IN ITS DISCRETION. AMAZON RESERVES THE RIGHT TO CHANGE OR DISCONTINUE THIS ASK ALEXA SERVICE AT ANY TIME; THIS ALSO INCLUDES THE RESTRICTION OR DISCONTINUANCE OF CERTAIN FUNCTIONS OF THE ASK ALEXA SERVICE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, AMAZON DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AMAZON DOES NOT WARRANT THAT THIS ASK ALEXA SERVICES, ITS SERVERS, OR E-MAIL OR OTHER NOTIFICATIONS SENT FROM AMAZON ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. AMAZON WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS ASK ALEXA SERVICES, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN JURISDICTIONS’ LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

9. APPLICABLE LAW

By using the Ask Alexa Services you agree that the laws of the Grand Duchy of Luxembourg, without regard to principles of conflicts of laws and the United Nations Convention of Contracts for the International Sale of Goods, will govern these Terns of Use and any dispute of any sort that might arise between you and Amazon. Any dispute relating in any way to your use of the Ask Alexa Services or this Agreement (a) may be adjudicated in the courts of the district of Luxembourg City, Luxembourg if you are not registering for the Ask Alexa Services as a business and (b) will be adjudicated exclusively in the jurisdiction of the courts of the district of Luxembourg City, Luxembourg if you are registering for the Ask Alexa Services as a business.

10. AMAZON SERVICES POLICIES; MODIFICATION, AND SEVERABILITY

Please review all policies applicable to Ask Alexa Services you use posted, or otherwise made available, through the applicable Ask Alexa Services. These policies also govern your visit to and use of Ask Alexa Services. We reserve the right to make changes to Ask Alexa Services policies, Prize Terms, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

11. OUR ADDRESS

Amazon EU S.à r.l, Société à responsabilité limitée, 38 Avenue John F. Kennedy,
L-1855 Luxembourg
Share Capital: EUR 37,500
Registered in Luxembourg
RCS Luxembourg No: B 93815
Business Licence Number: 1 100416
Luxembourg VAT Registration Number: LU 19647148


Last modified: Monday, 23 August 2021, 1:40 PM